TES Communication Solutions Ltd
Pre-Sales Consultation


Are you thinking about a new communications system but are confused about what is available? Do you want explanations in plain English without unnecessary jargon? Do you want to deal with a Company which is highly experienced and successful in its field but which places its main emphasis on you, as the customer?

 

At TES we pride ourselves on knowing what radio communications can and cannot do and understanding the needs of our customers. Our consultancy team is highly experienced in developing custom proposals which, regardless of the complexity of your project will provide the “best fit” for your communication needs.

 

At TES we realise that “off the shelf” products will not always meet your requirements. That’s why we specialise in designing communications solutions tailored to your individual needs – backed by our full quality assurance and after sales care.

Installation and Commissioning

 

System Integration and Commissioning is a key part of the project management process. All products are rigorously tested and configured at TES prior to shipment so they are prepared for immediate deployment. We can perform a full system build and Factory Acceptance Test at our premises. Once the solution has been proven we will work hand in glove with your site management, considering all relevant factors, providing full risk assessments and method statements to achieve seamless integration.

 

System installation is followed by rigorous Site Acceptance Testing and Commissioning. All System Integration follows procedures built into our internal quality system giving total customer assurance.

 

All our engineers are fully qualified and certified to work in the most demanding environments.

After Sales Support

 

Our customers find it reassuring that, following receipt of goods or an installation, we don’t just leave it at that. TES are able to offer an interactive training and support service which ensures that service providers, engineers and end users know how to make the most out of their communications system and the products and service we have on offer.

Systems Maintenance

 

  • Service Level Agreements
  • 24/7 Callout 365 days/Year
  • Regional or National Cover
  • Periodic System Calibrations
  • Radio “Health Clinics”


TES has maintenance facilities which are second to none with fully equipped workshops manned by qualified engineers who are responsible for servicing tens of thousands of radios located throughout the United Kingdom.

 

Our Service Helpdesk ensure speedy contact with an engineer and our fleet of service vehicles provide a rapid on-site response.

 

Call logging permits accurate monitoring of our performance against your specific requirements.

 

For those who prefer a total service solution, TES will undertake responsibility for your infrastructure and subscriber units. TES also offers a Facilities Management Service which directly monitors your network from our premises.